• "Thriving or we fix it"-Guarantee
2–5 days from greenhouse to your door
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Super Fresh

Harvested and shipped within days when you order.

Fair Prices

We eliminate extra steps so you get better value.

Rated for Real Life

Clearly labeled so you can choose the right plant fast.

Returns & Refunds

Consumers have a 14 days right to cancel.

Right to cancel

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last lot or piece.

Exception – live plants, flowers and other perishable goods

The right of cancellation does not apply to the following goods due to their perishable nature (Article 16(l) of Directive 2011/83/EU and the corresponding national provisions):

  • live plants, seedlings, shrubs, trees and any other living plant material;
  • cut flowers, flower bouquets and any fresh floral products;
  • any other goods that are liable to deteriorate or expire rapidly (e.g. fresh wreaths, living moss, fresh plant-based decorations).

Once an order containing the above items has been dispatched, or in some cases already prepared for dispatch, it is excluded from the statutory right of cancellation. You still retain all your legal rights regarding defective or non-conforming goods (e.g. plants arriving dead or damaged).

To exercise the right to cancel, you must inform us (Euro Interior Innovators UG (haftungsbeschränkt), Moosbergstr. 88, 64285 Darmstadt, Germany, hello@purifirst.net, Phone: +49 6151-6290235) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or an e-mail). You may use the attached model cancellation form, but it is not obligatory.

You can also electronically fill in and submit the model cancellation form or any other clear statement on our website https://www.purifirst.net/instructions-on-cancellation/. If you use this option, we will communicate to you an acknowledgement of receipt of such a cancellation on a durable medium (e.g. by e-mail) without delay.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

The right to cancel does not exist for the following contracts:

  • Contracts for the supply of goods that are made to the consumer’s specifications, i.e. non- prefabricated goods made on the basis of an individual choice of or decision by the consumer or are clearly personalized.
  • Contracts for the supply of goods which are liable to deteriorate or expire rapidly (e.g., cut flowers, fresh bouquets, and live plants).

 

Model cancellation form

(If you want to cancel the contract, please fill out the form below and send it back to us.)

— To Euro Interior Innovators UG (haftungsbeschränkt), Moosbergstr. 88, 64285 Darmstadt, Germany, info@purifirst.net

— I / We(*) hereby give notice that I /We(*) cancel my/our (*) contract of sale of the following goods (*)/for the supply of the following service(*)

— Ordered on (*) / received on (*)

— Name of consumer(s)

— Address of consumer(s)

— Signature of consumer(s) (only if this for is notified on paper)

— Date

(*) Delete as appropriate

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